Frequently asked questions
We understand you might have questions, we have included below some information about our products and shopping with us. If you can’t find an answer to your question please contact our team on hello@teenco.com.au.
Where is my order?
TeenCo orders are shipped within 2 business days of the order being placed. They are shipped via standard post and should be with you within 2 -5 business days of being shipped if you are within Australia and sometimes longer if you’re elsewhere in the world.
How do I get in touch?
Whether you’ve got feedback, questions or just want to chat, we want to hear from you! Send us an email at hello@teenco.com.au and we’ll get back to you within 2 business days.
What payment methods are available?
We currently offer payment via Credit Card, Afterpay or PayPal.